Privacy Policy | Data Protection Guarantee

Welcome to Podyvea.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our custom sportswear services.

By accessing or using Podyvea.com, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identifiable Information: Name, postal address, email address, telephone number, payment information, and any other identifier by which you may be contacted online or offline when you place an order or register an account.
Order Information: Details about the custom sportswear you order, including sizes, designs, colors, and specific customization requirements.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services, including browsing patterns, page views, and user engagement metrics.
Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Collect Your Information

We use different methods to collect data from and about you including through:

Direct interactions: You may provide us with your personal information by filling in forms, creating an account, placing orders, or by corresponding with us by phone, email, or otherwise.
Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies, server logs, and other similar technologies.
Third parties: We may receive personal data about you from various third parties such as analytics providers, payment processors, and marketing partners.

3. How We Use Your Information

We use the information we collect about you for various purposes, including to:

Process and fulfill your orders for custom sportswear
Create and manage your account
Provide customer support and respond to your inquiries
Improve our website, products, and services
Personalize your experience and deliver content relevant to your interests
Send you promotional materials and newsletters (if you have opted in)
Process payments and prevent fraudulent transactions
Comply with legal obligations
Analyze usage patterns and trends to enhance user experience

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Contractual necessity: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Consent: You have given consent to the processing of your personal data for one or more specific purposes.
Legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

5. Data Sharing and Disclosure

We may share your personal information with:

Service providers: Third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, and customer service.
Business partners: Trusted partners who help us provide and improve our products and services.
Legal authorities: When required by law, court order, or governmental regulation.
Corporate transactions: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes without your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our security measures include:

Encryption of sensitive data
Secure Socket Layer (SSL) technology
Regular security assessments and audits
Access controls and authentication procedures
Staff training on data protection

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to access: You can request copies of your personal information.
Right to rectification: You can request that we correct inaccurate or complete incomplete information.
Right to erasure: You can request that we erase your personal data under certain conditions.
Right to restrict processing: You can request that we restrict the processing of your information under certain circumstances.
Right to data portability: You can request that we transfer your data to another organization or directly to you.
Right to object: You can object to our processing of your personal data under certain circumstances.
Rights related to automated decision-making: You have rights related to automated decision-making and profiling.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.

We use different types of cookies for various purposes, including:

Essential cookies: Necessary for the website to function properly.
Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
Functionality cookies: Enable us to personalize content for you and remember your preferences.
Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.